Case Studies
Watch these case study videos to see my approach to UX and how it has helped clients create better designs and greatly improve user satisfaction:
UX Research: how I leveraged Tree Studies and Surveys to aid Discovery and Audience Analysis...
UX & Interaction Design: how I leveraged accessibility principles and design best-practices to improve menu drawers...
Information Architecture: how I leveraged Optimal Workshop to redesign the header and global navigation for a CRM...
Artificial Intelligence - how I leveraged Intercom and IBM Watson to answer user questions and generate new customer leads...
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John T. McGowan
M.S. Human Computer Interaction